Reference

Privacy Policy at captain77

We handle your personal information with care because your account security is not separate from your experience — it is the foundation.

Account Data ProtectionPayment PrivacyCookie TransparencyYour Access RightsLocal E-Wallet Security

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Every layer of your account — from registration through withdrawal — has a specific data-handling practice behind it. We built these around the reality of mobile-first access and local e-wallet payments so nothing feels over-engineered or unclear. Here is what that looks like in practice across six areas that matter most to your privacy.

Encryption in Transit All data moving between your device and our servers uses SSL encryption. Whether you are logging in on mobile after a grab ride or checking your balance on a browser tab, the connection stays encrypted end to end.

Cookie Management We use session cookies to keep you logged in and preference cookies to remember your chosen payment method — DANA, OVO or GoPay. You can clear these any time through your browser settings without affecting stored account data on our side.

Account Verification Data When you verify your identity for withdrawals, the documents you upload are stored in an isolated environment. Access is limited to the verification team and files are removed once the check is complete and the outcome recorded.

Retention Periods Transaction records tied to your DANA or GoPay deposits are kept for as long as local law requires in eligible regions. Non-essential browsing data and expired session logs are purged on a rolling schedule — we do not hoard what we do not need.

Third-Party Sharing We share data only with payment processors needed to complete your deposit or withdrawal and with fraud-prevention services. We never pass your details to advertisers, data brokers or unrelated platforms. Your wallet ID stays between you and us.

Your Rights and Requests You can ask us for a full export of your personal data, request corrections to outdated details, or ask for deletion of non-essential records. Submit through live chat or email — we process these without requiring you to give a reason.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about what data we hold, want to correct something, or need to request deletion, these are the ways to reach our privacy team. We aim to acknowledge every privacy-related request promptly and give you a substantive response as quickly as we can process it.

What This Privacy Policy Covers

captain77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies to all personal data we process when you create an account, make deposits via DANA, OVO or GoPay, request withdrawals, contact support, or simply browse the lobby from your phone. We collect only what we need to run your account and verify

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transactions — your name, contact details, payment identifiers, device information and session data. We do not sell your personal information to third parties. When you deposit through your DANA or OVO wallet, the transaction reference and amount are stored against your account for verification and dispute
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resolution. Cookie data helps us remember your login session and device preference so you can pick up where you left off between your phone and browser without re-entering credentials every time. Players in Yogyakarta or anywhere else accessing our platform should know that data retention periods
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depend on applicable local law and the specific data category involved. We retain transaction records as long as required for account integrity and any regulatory obligation in eligible regions. You can request a copy of your stored data or ask us to delete non-essential records at
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any time through our support channels. Availability of our services depends on local law and eligible regions, and this policy reflects that scope.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data and Privacy

Below are the questions we hear most from account holders concerned about how their information is stored and used. If your specific question is not covered here, reach out through live chat or email and our team will respond directly.

We collect your name, email address, phone number, and the payment identifier associated with your chosen e-wallet — whether that is DANA, OVO or GoPay. We also store device type and browser version to ensure session continuity across your devices.

No. Your payment wallet ID and transaction records are shared only with the specific payment processor handling your deposit or withdrawal. We never sell, license or pass your financial data to advertisers, marketing platforms or unrelated third parties.

Log into your account, open the privacy section in your dashboard settings, and request a data export. You will receive a downloadable summary covering your profile details, transaction history through DANA, OVO or GoPay, and login session records.

Yes. Contact us via live chat or email and request full account deletion. We will remove non-essential data promptly. Certain transaction records may be retained where local law in eligible regions requires us to keep them for a defined period.

We use session cookies for login persistence and preference cookies that remember your selected payment method. You can disable or clear cookies through your mobile browser settings — though doing so means you will need to log in again each visit.

Documents you upload for withdrawal verification are encrypted and stored in an isolated server environment. Only the verification team can access them. Once your identity check is complete and the result logged, the original files are deleted from that environment.

We do not use GPS tracking. We may record your general region based on IP address to comply with access restrictions where local law applies. This regional data helps us serve you relevant payment options — for instance showing DANA and GoPay rather than wallets from other markets.

Transaction records linked to your DANA, OVO or GoPay deposits are retained for as long as applicable regulation in eligible regions requires. Non-essential session logs and expired browsing data follow a shorter rolling deletion schedule.

Yes. If we make material changes to how we handle your data, we will notify you via the email address on your account and display a banner when you next log in. Minor formatting updates do not trigger a notification.

Open live chat immediately or send an email with your account username. Our team will lock the account to prevent further access, investigate the issue, and walk you through resetting credentials and verifying your linked DANA, OVO or GoPay wallet.

Privacy Policy at captain77

How We Protect and Manage Your Information

How to Reach Us About Your Data

Common Questions About Your Data and Privacy

01 What personal data does captain77 collect when I register?

02 Does captain77 share my payment details with other companies?

03 How can I see what data you hold on my account?

04 Can I delete my account and all associated data?

05 What cookies does the site use and can I disable them?

06 How is my identity verification data stored?

07 Does captain77 track my location?

08 How long do you keep my transaction records?

09 Will I be notified if the privacy policy changes?

10 Who do I contact if I believe my data has been compromised?

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